Framework

SOC 2

Trust Services Criteria for service organizations - the gold standard for demonstrating security to your customers.

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Overview

SOC 2 is the most widely requested compliance framework for SaaS companies. We help you design, implement, and maintain controls across all five Trust Services Criteria so you can earn and keep customer trust.

SOC 2, developed by the AICPA, evaluates an organization's controls against five Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy. For most SaaS companies, a SOC 2 report is the first compliance artifact a prospect or enterprise customer will request - and not having one can stall deals or disqualify you entirely.

There are two report types. A Type I report evaluates the design of your controls at a single point in time - useful for demonstrating initial commitment but limited in assurance. A Type II report evaluates the operating effectiveness of your controls over a period (typically 6–12 months), providing much stronger assurance and what most enterprise buyers expect. We help you decide which to pursue based on your timeline and customer requirements.

The path to a clean SOC 2 report typically takes 3–6 months for a Type I and 9–12 months for a Type II, depending on your starting maturity. We accelerate this timeline by leveraging our deep experience with auditor expectations, designing controls that satisfy requirements without overengineering, and automating evidence collection so your team isn't buried in screenshots and spreadsheets.

Our approach maps SOC 2 controls to other frameworks you may need (ISO 27001, HIPAA, PCI DSS), so the work you do for SOC 2 carries forward. This cross-framework efficiency is one of the biggest advantages of working with a team that understands the full compliance landscape, not just a single standard.

What It Covers

Key areas of SOC 2.

01

Security (Common Criteria)

The foundation of every SOC 2 report. Covers access controls, network security, change management, risk assessment, and incident response - the controls that protect your system against unauthorized access.

02

Availability

Ensures your system meets the availability commitments in your SLAs. Covers disaster recovery, backup procedures, capacity planning, and incident management for uptime-affecting events.

03

Processing Integrity

Validates that system processing is complete, valid, accurate, timely, and authorized. Critical for companies whose product processes transactions, calculations, or data transformations.

04

Confidentiality

Protects information designated as confidential - trade secrets, business plans, intellectual property, and other sensitive data. Covers encryption, access restrictions, and data lifecycle management.

05

Privacy

Addresses the collection, use, retention, disclosure, and disposal of personal information. Aligns with privacy regulations like GDPR and CCPA for organizations that process personal data.

Our Expertise

How we help with SOC 2.

Readiness Assessment & Gap Analysis

We evaluate your current state against SOC 2 requirements, identify gaps, and deliver a prioritized remediation roadmap with realistic timelines so there are no surprises during your audit.

Control Design & Implementation

We design controls tailored to your tech stack and operational model - not generic templates. Controls are practical, auditor-tested, and integrated into your existing workflows.

Evidence Automation

We set up continuous evidence collection so your team isn't manually gathering screenshots. Automated monitoring proves controls are operating effectively throughout the audit period.

Audit Coordination

We manage the auditor relationship, prepare evidence packages, coordinate walkthroughs, and handle follow-up requests. Our clients consistently receive clean reports.

Ideal For

SaaS companies receiving SOC 2 requests from prospects or enterprise customers
Organizations pursuing their first SOC 2 Type I or transitioning from Type I to Type II
Companies managing multiple frameworks and wanting to maximize cross-framework control reuse
Teams that need to accelerate their SOC 2 timeline without cutting corners
Fast-growing startups where compliance is becoming a sales enablement requirement
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Every engagement starts with a free call. No pitch, just an honest assessment of where you stand with SOC 2.

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How we can help

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From our blog

March 2, 2026 Case StudyISO 27001

From One Audit to Eight Frameworks: How We Scaled a Global SaaS Company's Compliance Program

What started as a single ISO 27001 internal audit engagement grew into a comprehensive compliance program spanning SOC 2, ISO 27018, DPST, IRAP, StateRAMP, and Privacy. Here's how trust and deep expertise turned a narrow scope into a global program.

January 23, 2026 SOC 2Audit

How to Choose a SOC 2 Auditor: What SaaS Companies Should Look For

Your SOC 2 auditor can make or break your audit experience. Here's what to look for, what to avoid, and how to evaluate firms so you end up with a partner, not a headache.

November 27, 2025 SOC 2ISO 27001

SOC 2 vs ISO 27001: Which Do You Need First?

SOC 2 and ISO 27001 are the two most requested security credentials for SaaS companies. Here's how they differ, where they overlap, and how to decide which to pursue first.

Ready to move forward?

Book a free consultation and we'll scope out your SOC 2 engagement: timeline, deliverables, and what audit-ready looks like for your team.

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I've never met a team who could make compliance as easy, and dare I say FUN!

Cailey Ryckman, VP of Finance

Rainforest Pay