Service

Virtual Compliance Management

Your dedicated compliance team, without the full-time headcount.

SOC 2 ISO 27001 ISO 27701 PCI DSS HIPAA GDPR
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Overview

We embed with your organization to build, implement, and manage your entire compliance program year-round. Think of us as your outsourced compliance department: senior practitioners who know your program inside and out, supported by enterprise-grade tooling.

Most SMB SaaS companies reach a point where compliance becomes unavoidable. A prospect requires a SOC 2 report, a partner needs to see your ISO 27001 certificate, or a healthcare customer won't sign without HIPAA assurances. The typical path is to hire a compliance manager, license a GRC platform, and engage consultants. That's $200K+ per year before you've achieved a single certification.

Concerto's Virtual Compliance Management service replaces that entire stack. You get a dedicated compliance program manager, a senior practitioner with deep framework expertise, who owns your compliance program end-to-end. They learn your infrastructure, understand your business context, and build a program that fits how you actually operate. Not a templated playbook. Not a junior analyst reading from a checklist.

Your program manager handles everything: designing your control framework, writing policies that reflect your real processes, mapping controls across multiple frameworks so you do the work once, managing evidence collection so it doesn't burden your engineering team, coordinating with external auditors, and reporting to your board. They're in your Slack, on your calls, and accountable for your outcomes.

This isn't staff augmentation. It's a managed compliance function delivered by people who've built and run programs at scale, backed by technology that automates the tedious parts so your team can focus on building product.

Our Approach

How we deliver results.

01

Program Assessment & Design

We start by understanding your current state: existing controls, tooling, team structure, and business objectives. Then we design a control framework tailored to your target certifications, your tech stack, and your operational reality. No cookie-cutter templates.

02

Implementation & Integration

We build out your policies, implement controls, configure evidence collection, and integrate compliance workflows into your existing tools. The goal is to make compliance invisible to your engineering team. Automated where possible, lightweight where it can't be.

03

Continuous Management

Once your program is operational, we manage it. Daily monitoring, evidence collection, control testing, vendor reviews, policy updates, exception tracking. All handled by your dedicated program manager. You get monthly reporting and quarterly business reviews.

04

Audit Coordination

When audit season arrives, we prepare the evidence packages, manage the auditor relationship, coordinate walkthroughs, and handle remediation requests. Our clients consistently receive clean reports because the program has been running continuously, not scrambled together in the weeks before an audit.

Deep Expertise

Why clients trust our team.

Multi-Framework Efficiency

We map controls across frameworks so a single implementation satisfies SOC 2, ISO 27001, HIPAA, and more simultaneously. Our clients typically save 40-60% of the effort compared to managing frameworks independently.

Cloud-Native Architecture Knowledge

Our team has deep expertise in AWS, Azure, and GCP environments. We understand IAM policies, container orchestration, CI/CD pipelines, and infrastructure-as-code, so we design controls that work with your architecture, not against it.

Auditor Relationship Management

We've worked with every major audit firm and know what they look for. We prepare evidence the way auditors want to see it, anticipate common findings, and handle the back-and-forth so your team doesn't have to.

What You Get

Dedicated senior compliance program manager
Complete control framework design and implementation
Continuous control monitoring and evidence collection
Full audit preparation and auditor liaison
Policy and procedure lifecycle management
Vendor risk management program
Security awareness training coordination
Board and executive compliance reporting
Ongoing gap identification and remediation
Multi-framework control mapping and optimization

Ideal For

SaaS companies that need compliance but can't justify a full-time hire or an entire compliance team
Teams preparing for their first SOC 2, ISO 27001, or other certification and need experienced guidance
Organizations managing multiple frameworks simultaneously and looking for cross-mapping efficiency
Companies that want continuous, year-round compliance instead of a point-in-time scramble before each audit
Fast-growing startups where compliance needs are outpacing internal resources
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Every engagement starts with a free call. No pitch, just an honest assessment of where you stand.

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From our blog

December 4, 2025 Virtual Compliance ManagementSecurity Leadership

What is Virtual Compliance Management (and Do You Need It)?

Building an in-house compliance function costs $250K+ and takes months. Virtual compliance management gives you experienced security and compliance leadership at a fraction of the cost. Here's what it includes, when you need it, and what to look for.

Ready to move forward?

Book a free consultation and we'll scope out your engagement: timeline, deliverables, and what audit-ready looks like for your team.

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I've never met a team who could make compliance as easy, and dare I say FUN!

Cailey Ryckman, VP of Finance

Rainforest Pay